Shipping Policy

Effective date: August 2, 2026

Fulfillment Methods

MaGGzin offers three fulfillment options depending on the seller and product: standard shipping to your address, local delivery, and local pickup. Each product page shows the options available for that item in your area. Shipping costs, when they apply, are shown at checkout before you pay.

Processing & Delivery Times

Delivery time is the sum of processing time (how long the seller or supplier takes to prepare and dispatch an order) plus transit time (how long the carrier takes). Estimated windows are shown on the product page and at checkout. Most standard-shipping orders are delivered within 3–12 business days, though times vary by seller, product, and destination.

Products Fulfilled by Our Partners

Some items sold by MaGGzin (marked "Sold by MaGGzin") are fulfilled through vetted third-party suppliers and may ship from domestic or overseas warehouses. For these items we display an honest estimated delivery window that includes supplier processing and international transit where applicable. We never advertise faster delivery than a partner can provide. If an estimate changes materially after you order, we notify you.

Order Tracking

Once an order ships, a tracking number is added to your order and emailed to you when available. You can track any order from Account → My Orders. Local delivery and pickup orders show status updates and a pickup code where applicable.

Delays, Lost & Damaged Packages

If your order exceeds its estimated delivery window by more than a few days, contact us at magofficial@maggzin.com or through Customer Service and we will investigate with the seller and carrier. For lost or damaged packages we will arrange a replacement or refund in line with our Returns Policy. Delays caused by carriers, customs, weather, or incorrect addresses are outside our direct control, but we will always help resolve them.

Shipping Destinations

We currently ship within the United States. Availability of local pickup and local delivery depends on the seller's service area, shown on each product page. If an address is outside a seller's serviceable area for a given method, that option will not be offered at checkout.

View this policy on MAG Marketplace