Contact Us
Effective date: August 2, 2026
Get in Touch
We're here to help with orders, returns, shipping, seller questions, or anything else. You can reach us four ways: • Email: magofficial@maggzin.com — for any question, no account needed. • AI Help: instant answers, 24/7, from the help assistant in the Customer Service portal. It can look up your order, explain a policy, and start a return for you. • Support tickets: sign in and open Customer Service to file a ticket for order-specific help, returns, refunds, and disputes. Every ticket is tracked and answered by our support team. • Support messaging: reply directly inside any open ticket to send messages back and forth with our team until the issue is resolved. AI Help answers immediately. Email and support tickets are answered within 1 business day, and within 5 business days at the very latest for accessibility requests.
Business Information
MaGGzin is operated by MAGGZIN LLC, a limited liability company registered in the United States. MaGGzin™ is a trademark of MAGGZIN LLC. Mailing address: MAGGZIN LLC 7901 4th St N, Ste 11667 St. Petersburg, FL 33702 United States Email: magofficial@maggzin.com For business, legal, or partnership correspondence, write to the address above or email magofficial@maggzin.com and we will route your message to the right team.
Order & Return Help
For help with an existing order — tracking, changes, cancellations, or returns — sign in and go to Account → My Orders, or open a support ticket through Customer Service. Providing your order number lets us resolve issues fastest. Our Returns Policy explains eligibility and timelines, and our Shipping Policy explains delivery estimates.
Seller Support
Sellers can reach dedicated support from the Seller Dashboard, or email magofficial@maggzin.com with questions about listings, payouts, verification, or policies. We typically respond to seller inquiries within 1 business day.
Report a Problem
To report a product, a seller, a suspected policy violation, or a security concern, email magofficial@maggzin.com or use the "Report" options in the app. We investigate every report and take action where warranted, including removing listings and suspending accounts.