Community Guidelines
Effective date: March 19, 2026
Our Community Standard
MaGGzin is built on trust between buyers and sellers. These guidelines exist to keep the marketplace safe, honest, and welcoming for everyone. Violations may result in content removal, account suspension, or permanent ban depending on severity.
Respect & Inclusion
Treat every member of the MaGGzin community with dignity. Harassment, hate speech, discrimination based on race, gender, religion, nationality, sexual orientation, disability, or any other characteristic, and any form of abusive or threatening behavior will not be tolerated — in listings, reviews, messages, or discussions.
Honest Listings
Sellers must accurately represent all products: describe condition honestly (new, like new, used, damaged), include real photos of the actual item, disclose all known defects, and price items fairly. Do not use stock photos to misrepresent condition. Misleading listings will be removed and repeated violations will result in account suspension.
Prohibited Items
Do not list: counterfeit or replica products; stolen goods; weapons, firearms, or explosives; controlled substances or drug paraphernalia; hazardous materials; adult content; live animals; items that infringe copyrights or trademarks; or anything illegal in your jurisdiction or the buyer's jurisdiction. When in doubt, do not list it.
Authentic Reviews
Reviews must reflect genuine first-hand experience with a product you purchased. Do not post fake reviews, offer incentives for reviews, review your own products through alternate accounts, or retaliate against buyers with negative reviews. Review manipulation results in immediate suspension.
Honest Communication
Use platform messaging for legitimate product questions, order updates, and issue resolution. Do not use messaging for spam, solicitation, off-platform transaction proposals, phishing, or sharing personal contact information to circumvent platform fees.
Seller Accountability
Sellers are expected to ship orders within their stated processing time, respond to buyer messages within 48 hours, maintain accurate inventory, and honor their return policies. Consistently poor performance (late shipments, unresolved disputes, unanswered messages) will result in seller account review.
Intellectual Property
Only sell items you have the right to sell. Do not use copyrighted images, brand names, or trademarks without authorization. If you believe a listing infringes your intellectual property rights, report it through the Customer Service portal.
Reporting Violations
If you encounter content or behavior that violates these guidelines, report it through the Customer Service portal. Include as much detail as possible. We review all reports seriously and take appropriate action, which may include warnings, content removal, account suspension, or referral to law enforcement.